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Privacy Policy

We recognise the importance of protecting your privacy and are
committed to protecting your personal data. This Privacy Policy
will help you understand what personal data we collect, why we
collect it and what do we do with it. Please read this carefully, as
by using this website, or our sites, you will be deemed to have
read and accepted the terms. In all cases, “we”, “us” or “our”
refers to Canyon Europe Limited, a company registered in
Northern Ireland, company registration NI19880.
We do not collect any information about individuals other than
cookies, except where it is knowingly provided directly to us by
those individuals to enable us to contact them by providing name
and contact details when making an enquiry.

1. GDPR basis for processing

Under the Data Protection Act 2018, the UK General Data
Protection Regulation (UK GDPR) and EU GDPR, the lawful basis
we rely on for collecting and processing any personal information
from you is only:
(i) where we need the personal information to process a request
from you,
(i) where the processing is in our legitimate interests and not
overridden by your rights, or
(i) where we have your consent to do so. You can remove your
consent at any time by contacting
enquiries@canyoneurope.com.
We use any information that you have given us to enable us to
provide information that may be useful to you given the nature of
your enquiry and we therefore have a legitimate interest in using
the information.

2. Your rights under GDPR

Under GDPR, you have the following rights:
2.1 The right to be informed
2.2 Right of access
2.3 Right to rectification
2.4 Right to erasure
2.5 Right to restrict processing
2.6 Right to data portability
2.7 Right to object

If you would like to know if we have collected your personal data,
how we have used your personal data, if we have disclosed your
personal data and to whom we disclosed your personal data, if
you would like your data to be deleted or modified in any way, or
if you would like to exercise any of your other rights under the
GDPR, please contact our data protection officer
at enquiries@canyoneurope.com.
We do not knowingly collect or use personal data from children
under 16 years of age. If we learn that we have collected personal
data from a child under 16 years of age, the personal data will be
deleted as soon as possible. If a child under 16 years of age has
provided us with personal data, their parent or guardian may
contact our data controller at enquiries@canyoneurope.com.

3. How we store and use your information

We have a cloud-based storage system for retaining your
information and we will store securely on our systems during the
period of correspondence and for a reasonable length of time
afterwards.
Personal information is deleted in line with good practice
guidelines.
We may share your information with Third Parties or Partners who
provide data processing services to us.
We will never supply your personal information to anyone outside
the companies in our group, unless we are obliged or permitted
by law to disclose it.

4. Disclaimer

Our website aims to represent the general capability of our
company and outline appropriate contact details to facilitate
additional lines of enquiry. The information contained in this
website is for general information purposes only.
All content on our website is free of any warranty and we will not
guarantee, be responsible or liable from reliance placed on any
information provided on it.
We shall not be liable for any loss or damage that may result from
the use of information contained within our main website or
individual company sites as a consequence of any inaccuracies,
omissions, viruses, bugs or other contaminating properties. You
are responsible for using your own virus protection software and
configuring your computer, mobile or information technology
device in order to access our site.

5. Intellectual Property rights

The copyright ownership of the contents, materials and images of
this website belong or are licensed to Canyon Europe Limited. You
must not copy, use, print or otherwise download any words,
images, photographs, graphic representations, video, audio or
other information contained in this web site is permitted without
the prior written permission of Canyon Europe Limited or our
licensors. All rights are reserved.

6. Prohibitions

You must not misuse our site by knowingly introducing viruses,
trojans, or other material which is malicious or harmful. You must
not attack our site or attempt to gain unauthorised access to our
site, the server on which our site is stored or any server,
computer or database connected to our site. By breaching this
provision, you may commit a criminal offence under the
Computer Misuse Act 1990 and be reported to the relevant law
enforcement authorities. In the event of such a breach, your right
to use our site will cease immediately.

7. Complaints

If you have any complaints about how we process your personal
data, please contact us through the contact methods listed in
Section 8 Contact information so that we can, where possible,
resolve the issue. If you feel we have not addressed your concern
in a satisfactory manner, you have the right to contact or make a
complaint to a supervisory authority in the UK.

8. Contact information

Our company contact details are: Canyon Europe Limited, 4
Mallusk Road, Newtonabbey Belfast BT36 4PR, UK.
If you have any questions, concerns or complaints or where you
wish to exercise your rights listed in this Privacy Policy, you may
contact our data controller / privacy officer / data protection
officer at: [ enquiries@canyoneurope.com] or by writing to the
above address and marking for the attention of The Data
Controller / privacy officer / data protection officer. We shall try to
respond to all legitimate requests within one month. If your
request is complex, or you have made a number of requests, it
may take us longer than one month to respond. In such an event,
we shall notify you and keep you updated accordingly.

9. Cookies

Please refer to our separate Cookie Policy as published on our
website.

This Privacy Policy was updated on 07/05/2024